Standardized and supervised the onboarding process of new clients, ensuring customer specific development needs were met and all tasks had a specific person in charge of its completion.
Facilitated Scrum ceremonies, including daily stand-ups, retrospectives, and reviews, to maintain alignment with the product team and the rest of the company.
Reduced the number of bugs found in production by 11% by implementing a QA system involving the whole developers and product team.
Designed PowerBI dashboards to track team's productivity metrics and identify opportunities for improvement.
Defined product requirements and user stories based on KPIs and customer feedback for an intelligent surgical flow management product.
Led project to develop an MVP for scheduling infusion appointments in partnership with one of Buenos Aires' leading private health institutions.
Surveyed and mapped +10 surgical and outpatient operations to find bottlenecks in their processes.
Wrote a biweekly newsletter with product updates aimed to clients and potential leads, with an average opening rate of 32% and a clicking average rate of 6%.
Automated internal processes via Github Actions and integrations to other softwares (Notion, Intercom) to optimize operations and communication between teams.
Created and updated user manuals for non-technical users.
Conducted a benchmark analysis to evaluate market standards and competitor offerings prior to the development of a new product.
South American Business Forum - Co-Director (Aug 2021 - Aug 2022)🔗
Recruited team of 24 volunteers, built an Innovation & Development department and expanded the IT team.
Successfully organized an in-person forum after 2 years of pandemic, with 100 students (+70 international), +20 sponsors, +30 speakers and +100 guests.
South American Business Forum - Head of Speakers' Department (Aug 2020 - Aug 2021)🔗
Led team of 2 staff to develop the agenda of the conference, deciding the name and topics of the edition.
Contacted +100 potential national and international speakers for workshops and online talks.
South American Business Forum - Staff of Student Relations Department (Nov 2019 - Aug 2020)🔗
Successfully restructured and transitioned a conference from an in-person event to a virtual format during the pandemic, coordinating and moderating online activities in both English and Spanish.
Utilized marketing and CRM tools to reach a broader audience and increase event's engagement.
South American Business Forum, Council Member, Innovation Team (2024)
Working on long-term, cross-functional projects within the organization.
Teaching Assistant for Cell and Molecular Biology, Instituto Tecnológico de Buenos Aires (2022) Prepared and supervised lab experiments. Guided students in protein and nucleic acid analysis methods.
E.P. N°19 Domingo Faustino Sarmiento, Teaching Assistant for Mathematics Olympiad (2016 - 2020) Trained elementary and middle school students for National Mathematics Olympiad. Developed learning strategies specific to the needs of each student.
